Area Sales Manager (ASM) III - Naperville Illinois

Location: Naperville, Illinois
Posted On: 11/05/2024

GENERAL FUNCTION: Manager role performs a wide range of duties relating to the origination of residential mortgage loans for Financial Centers and outside referrals. Meet standards and objectives defined by Bancorp and Affiliate management for Affiliatemortgage loan sales and cross-selling objectives. Responsible for the overall production of a team/segment of the affiliate and the day-to-day management of assigned mortgage team members. May participate in affiliate residential mortgage financialplanning, sales support and other duties as assigned by Affiliate Manager.


SCOPE:


Affiliate must have at least $750MM in annual volume to be eligible for an ASM III


Annual Sales Volume:Minimum of $300MM annual production Team Reporting Structure: Minimum of 18 MLOs and/or one to four managers (ASM I/ASM II)


Compensation: Base salary, monthly production override, annual MBO-based bonus, personal production





DUTIES & RESPONSIBILITIES:


* Develop and foster referral source relationships (realtors, builders, professional and personal contacts, etc.).





SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developingthe appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments.


* Manage a minimum of 18 MLOs and/or 1-4 managers.


* Manage a team of Area Sales Managers and applicable supervisory personnel. Overall responsibility for all mortgage team members.


* Manage team production via local and Bancorp reporting and KPIs.


* Build strategic and tactical plans for driving volume growth in assigned area.


* Hold business plan reviews with sales and management teams.


* Participate in Sales calls with MLOs.


* Lead efforts in identifying possible improvements in systems and procedures.


* Ensure that MLOs provide a high level of customer service to external customers based on Gallup customer engagement data. Actively participate in ongoing efforts to continually improve customer service for both internal and external customers.


* Monitor compliance issues, including that all MLOs attend required meetings and are in compliance with state and federal regulation, as well as policies and procedures set by the bank.


* Monitor quality levels of MLOs to insure adherence to standards.


* Serve as an intermediary for loan issues with processing manager and underwriting manager.


* Perform Human Resource tasks for the team, such as exception time reporting, performance reviews, coaching, performance management and identifying training issues.


* Recruit, hire, and train new loan officers.


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