Remote Member Concierge - Naperville Illinois

Company: VirtualVocations
Location: Naperville, Illinois
Posted On: 11/05/2024

A company is looking for a Remote Member Concierge for candidates in Arizona and Florida.



Key Responsibilities

Handle 18-30 inbound calls daily regarding enrollment inquiries, claims, and benefits
Return voicemails and follow up on enrollment and application statuses
Provide personalized support for members with renal disease in Medicare-based plans


Required Qualifications

2+ years of call center experience
Knowledge of Medicare Advantage
Bilingual in Spanish (required)
Ability to work Saturdays as needed
High School Diploma or GED More...

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