Zendesk Administrator - Lincolnwood Illinois

Company: VirtualVocations
Location: Lincolnwood, Illinois
Posted On: 11/08/2024

A company is looking for a Zendesk Administrator to customize and manage their Zendesk environment for optimal customer support experiences.



Key Responsibilities

Customize and configure Zendesk according to business requirements
Oversee user access and manage roles and permissions
Create and maintain performance dashboards and analyze KPIs


Required Qualifications

3+ years of experience as a Zendesk Administrator
Experience with Zendesk Support, Chat, Guide, and Explore
1-5 years of experience with a good knowledge of the SaaS business model and KPIs
Bachelor's degree or equivalent experience in a relevant field
In-depth knowledge of Zendesk administration and system integrations More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.