Care Coordination Supervisor - Lincolnwood Illinois

Company: VirtualVocations
Location: Lincolnwood, Illinois
Posted On: 11/08/2024

A company is looking for a Care Coordination Supervisor (Remote).



Key Responsibilities

Oversee a team of care coordinators to ensure exceptional member interactions and service delivery
Manage complex member cases and implement strategies for optimizing member health outcomes
Collaborate cross-functionally with various teams to enhance member care coordination and experience


Required Qualifications

Bachelor's degree in Healthcare Administration, Business Management, or related field preferred
Minimum of 3 years of experience in healthcare operations, care coordination, or contact center management
Strong understanding of healthcare processes and member engagement
Proficiency in contact center software and CRM systems
Adherence to healthcare data privacy regulations, such as HIPAA More...

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