Customer Care Specialist - Lincolnwood Illinois

Company: VirtualVocations
Location: Lincolnwood, Illinois
Posted On: 11/09/2024

A company is looking for a Customer Care Specialist (Pacific Time Zone).



Key Responsibilities

Provide professional customer service to members, partners, and staff
Administer Tier 1 Support by resolving issues related to software and products
Contribute to technical documentation and facilitate training for users


Required Qualifications

Excellent knowledge of Tessitura software and product suite
Experience in call center or customer service roles
Ability to work independently and collaboratively in a virtual environment
Willingness to focus on customer satisfaction and advocate for the customer experience
Capacity to explain complex concepts to users with varying technical understanding More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.