Desktop Support Specialist - Lincolnwood Illinois

Company: VirtualVocations
Location: Lincolnwood, Illinois
Posted On: 11/10/2024

A company is looking for a Desktop Support professional to provide remote technical assistance to end users.



Key Responsibilities

Resolve complex system issues for end users through a remote support process
Coordinate and conduct installation, move, add, and change (ICMS) activities for integrated equipment and systems
Provide technical support for project work and guide clients on system usage to prevent recurring errors


Required Qualifications

Ability to work effectively with remote clients
Experience troubleshooting printers and network issues
Familiarity with Dell BIOS menu and One Time Boot menu
Knowledge of Microsoft Office 365 applications and application installation/repair
Experience in rebuilding Windows profiles and backing up data More...

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