Foundry Sales Engineer - Chicago Illinois

Company: Pyrotek
Location: Chicago, Illinois
Posted On: 01/09/2025

Foundry Sales Engineer - (Remote) ChicagoThis position is within the Mining And Metals IndustryJob SummaryWho is Pyrotek? Pyrotek is the most successful global industrial company you've never heard of (until now). Pyrotek is a global leader in high temperature materials and our products impact virtually everyone in the developed world. Our global team has worked for decades to deliver new technologies, advanced engineered systems and innovative materials to customers in industries all over the world. Join our team and create, improve and innovate the everyday!Essential Duties and ResponsibilitiesAs part of the U.S. Foundry Sales team the Sales Engineer is responsible for managing and growing Pyrotek's sales of technical products and solutions to our core aluminium foundry customers. Works closely with our world class technical sales team to develop and build long term mutually beneficial relationships with Pyrotek's foundry customer base.Travel required by car/plane approximately 50%.This position has the flexibility to work remotely at home within the assigned territory: Illinois, Iowa, and Wisconsin. Our ideal candidate would reside in/or around this territory.Pyrotek's Sales Engineers are technical solutions sellers. Along with a wide range of foundry supported products, the solution experts are there to provide technical support and guide in practical applications throughout the sales cycle.Essential Functions/Responsibilities

• Establishing a working relationship with customer base to meet or exceed customer expectations.
• Negotiating pricing, minimum order quantities and stocking agreements with vendors, supplies and customers. Communicate changes in customer demands internally.
• Providing technical support to customers. Using positive internal collaboration, resolve problems on behalf of your customers.
• Soliciting sales of new or additional products via telephone or in person. Preparing, pricing and presenting quotations. Set final new prices, margins, quotations on new products or services.
• Maintaining awareness of competitor's activities. Employing counter measures to beat or contain competition.
• Prospecting for new customers. Preparing, pricing and presenting quotations.
• Developing and preparing customer stocking agreements and presenting to supply chain for final review prior to customer signing. At least quarterly, reviewing agreements levels versus actual performance and hold customer accountable to follow terms of agreement.
• Assisting as needed to resolve customer accounts receivable issues.
• Presenting internal and customer technical presentations, as requested. Meeting/exceeding sales and gross profit targets for assigned territory.
• Actively strategizing with management on sales tactics.
• Establish and cultivate strong working relationships with customer base to meet and exceed their expectations by providing sales support for assigned divisions/products to include:
  • Setting final new prices, margins, quotations on new products or services.
  • Establishing positive working relationships with the customer. Fielding territory customer calls, receiving orders and responding to customers in a timely and efficient manner.
  • Establishing positive and collaborative working relationships with internal sales engineers, manufacturing operations, applicable vendors and supplies to ensure customer's expectations are met.
  • Working up and pricing quotes, gathering data, preparing reports and/or presentations.
  • Visiting customers at their facilities for the purpose of selling, building customer rapport, and/or training, as required to meet customer expectations.
  • Research and resolve all customer problems and requests, including defining best products as a solution. Field and help bring to resolution complaints concerning billing or products. Document complaints and/or feedback from customers in a timely manner. Initiate RMA's/customers credits when required.
  • Work with customer service, operations and supply chain as needed to ensure order fulfilment expectations are met.
  • Utilize Microsoft Contact Management database (CRM) to complete trip reporting and internal sales relationship communication in a timely manner. Ensure travel expense reporting is accurate and timely manner.QualificationsEducation/Experience Bachelor's Degree in business, engineering or a related technical discipline, plus 5+ years of related work/sales experience in a technical or process related industry, preferably within the aluminium or foundry industries; or equivalent combination of education and experience.Experience utilizing a CRM tool and/or other reporting functions to document client contact and supporting client operations.Valid Driver's License required.Our ideal candidates will possess the following Knowledge/Skills/Abilities:
    • Customer Service. Passion for providing a high level of customer service and business development activities along with an in-depth understanding of sales principles and customer service practices.
    • Engineering Sales. - -Demonstrated success/aptitude in industrial business to business sales is a must. Mechanical and Business Sales Acumen.
    • Core Business Skills. Exceptional prioritization, time management and organizational skills.
    • Computer/Applications Skills. Proficient computer skills using a variety of software applications systems.
    • Communication Skills. Ability to speak clearly and persuasively in person or over the phone in positive or negative situations.
    • Core People Skills. Ability to positively interact, work collaboratively with diverse group of people at all levels with internal and external customers.
    • Professional Investment. Demonstrated commitment to own personal professional development and learning.
    • Travel. Ability to travel domestically by land and air as needed to customer facilities and occasionally overnight.Physical/Sensory RequirementsThe following physical activities described here are representative of those required by a team member to perform the essential functions of this position. Reasonable accommodation, if feasible, will be made to enable individuals with disabilities to perform the functions of position.Must be able to sit for long periods-of-time, bend and reach, use stairs, lift up to 25 pounds occasionally and communicate effectively in English by telephone, in person and in writing.Working EnvironmentThis position has the flexibility to work remotely at home within the assigned territory including Illinois, Iowa, and Wisconsin. Team member is exposed regularly to noise, heat, and cold environmental conditions when in the manufacturing environment. Personal Protective Equipment (PPE) is required within Pyrotek and customer manufacturing environments.Pyrotek is an Equal Employment Opportunity Employer and does not discriminate on the basis of race, religion, color, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, or other non-merit based factors.
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