Patient Contact Specialist - Chicago Illinois

Company: VirtualVocations
Location: Chicago, Illinois
Posted On: 01/14/2025

A company is looking for a Patient Contact Specialist to gather insurance benefit information for accident claims while providing a positive experience for patients.



Key Responsibilities

Contact patients to explain coordination of insurance benefits
Maintain proper account documentation and respond to correspondence
Assist with training new employees and complete special reports as needed


Required Qualifications

High school diploma or equivalent required
Experience handling a large volume of phone calls
Working knowledge of Microsoft Office suite (Word, Excel)
Eagerness to learn new technologies and proficiency in internal applications
Strong computer navigation skills and ability to use multiple software programs simultaneously More...

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