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Remittance Processing Supervisor - 2nd Shift - Bolingbrook Illinois
Company: Disability Solutions Location: Bolingbrook, Illinois
Posted On: 01/14/2025
Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%Job DescriptionAs the world works and lives faster, FIS is leading the way.-- Our fintech solutions touch nearly every market, company and person on the planet. Our teams are inclusive and diverse. Our colleagues work together and celebrate together. If you want to advance the world of fintech, we'd like to ask you: Are you FIS?About the role:The Remittance Processing Leadership Team provides lockbox solutions that scans, imports, indexes, and archives billions of text-based documents including checks, payment remittances, returns and statements every day for financial institutions. Using daily online check processing operations and imaging systems, our systems recognizes and captures the Magnetic Ink Character Recognition (MICR) on the checks for correct routing and posting. The system also aids in creating cash letters and lists required to forward checks to other banks.What you will be doing?In this role you will manage daily operations of processing functions and maintenance of processing infrastructure ensuring service level agreements are met in support of clients and company mission-critical business requirements. - Manages the processing environment to protect production systems critical to the success of the business.
- Delivers an operations environment that meets all service level agreements, e.g., 24/7 availability, response time parameters, etc. and availability targets.
- Develops and recommends tactical and strategic plans for processing operations.
- Selects, trains, develops and leads an efficient and effective processing team.
- Identifies and recommends cost-saving and continuous improvement initiatives within the processing area.
- Ensures all backup and recovery and disaster recovery processes will meet or exceed business requirements.
- Develops and implements team standards and procedures that support departmental standards and procedures.
- Develops and executes project plans, budgets and schedules for documentation of work and results.
- Develops, manages and forecasts the budgets for the relevant cost centers.--Schedule:--
- Monday - Friday --from 3:00pm to 12:00am CST (or until daily work is completed).
- This onsite position is located at our Bolingbrook, IL facility.What you will need:
- Experience in management of lockbox processing or banking solutions.
- Knowledge of processing administration and processing activities and controls.
- Knowledge of FIS products and systems preferred.
- Proficiency in client communication and escalation management.
- Knowledge of project management methods and techniques.
- Proficiency to effectively supervise, lead and manage staff members.
- Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors.
- Excellent problem solving, team and time management skills managing multiple deadlines for self and others.
- Proficiency in evaluating the performance capabilities of subordinates as well as counsel subordinates in development and/or corrective discipline.
- Proficiency in making projections of future expenses based on analysis of cost effectiveness of past expenditures.
- Proficiency to operate independently.Education Requirements:Bachelor's degree in business or computer-related discipline or the equivalent combination of education, training, or work experienceWhat we offer you:At FIS, you can learn, grow and make an impact in your career. Our benefits include:----
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