Member Upgrade Specialist - Chicago Illinois

Company: VirtualVocations
Location: Chicago, Illinois
Posted On: 01/15/2025

A company is looking for a Member Upgrade Specialist to manage upgrade processes and enhance member experiences.



Key Responsibilities

Serve as the primary point of contact for members during upgrade initiatives
Assess member needs and develop tailored upgrade plans and timelines
Provide technical support and monitor upgrade progress to resolve issues promptly


Required Qualifications

Bachelor's degree in information technology, Business Administration, or a related field
Experience in customer or member-focused roles, such as account management or project coordination
Knowledge of system integrations, data migration, and upgrade methodologies
Availability for after-hours work to minimize disruptions for members
Advanced English proficiency More...

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