Developer Success Engineer - Chicago Illinois

Company: VirtualVocations
Location: Chicago, Illinois
Posted On: 01/15/2025

A company is looking for a Developer Success Engineer - East.



Key Responsibilities

Provide technical support to customers and open-source users, diagnosing and resolving issues related to installations and deployments
Lead customer onboarding and develop training content to facilitate seamless adoption of the platform
Improve documentation and tooling while providing feedback to enhance product quality


Required Qualifications

5+ years of relevant experience in technical support or a similar role
Proficiency in Python
Hands-on experience with distributed systems, containerized environments, and cloud platforms
Proven ability to troubleshoot and resolve complex technical challenges independently
Proactive mindset for engaging with customer issues and driving improvement More...

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