West Chicago, IL - Quality Assurance Manager - Chicago Illinois

Company: Tier1usa
Location: Chicago, Illinois
Posted On: 01/19/2025

West Chicago, IL - Quality Assurance ManagerAddress: 1005 Atlantic Dr, West Chicago, IL 60185, USACompensation: $65.00 - $90.00/yearJob DescriptionGeneral DefinitionCoordinate and direct the inspection and testing of Company products. Cooperate with various departments in training and maintaining workforce, quality standards, and specifications for products and shipping. Supervise employees to ensure productivity and development. Prepare reports to keep Management informed of activities.

• Champion quality improvement initiatives and ensure all managers, process owners, and supervisors maintain their part of the quality management system.
• Monitor system performance and publish statistics regarding company performance against quality measures.
• Validate quality processes by establishing product specifications and quality attributes; measuring production; documenting evidence; determining operational and performance qualification; writing and updating quality assurance procedures.
• Maintain and improve product quality by completing audits, investigating customer complaints, and collaborating with management on new product designs and training methods.
• Investigate causes of quality problems and propose solutions.
• Maintain and improve the Quality Management System(s) by leading internal audit teams bi-annually between the West Chicago and Bensenville facilities.
• Ensure compliance with ISO 9001 International Standard.
• Maintain a high visual profile in the QA department, making frequent spot checks to observe activities and supervise solutions to quality problems.
• Manage the inspection of parts for quality and notify production of necessary changes.
• Handle all testing on products and powders.
• Work with other departments regarding quality inquiries.
• Comply with EEO Guidelines when hiring or promoting employees.
• Recommend and cooperate with training and development programs, maintain discipline, and implement disciplinary actions.
• Develop and review quality procedures and policies.
• Maintain a safe working environment for all employees.
• Prepare and assist with reports to keep Management informed of departmental activities.
• Answer customer inquiries on quality matters.
• Provide criteria for hiring applicants for job openings.
• Perform other related duties as assigned.
• Temporary work assignments may be required to meet departmental needs.Required Knowledge, Skills and AbilitiesKnowledge of Quality Control theories and practices, inspection testing equipment, and documentation is required. Must possess the mental capacity to engage in various simultaneous functions requiring supervision. A B.S. degree in Engineering or related field with 3 to 5 years of Quality Control management experience is required. Possession of a valid state driver's license is necessary.AuthorityThis position reports to the VP of Operations and supervises 1 to 2 quality technicians.
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