Manager, Engineering - Chicago Illinois

Company: DocuSign, Inc.
Location: Chicago, Illinois
Posted On: 01/21/2025

Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people's lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign's Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).What you'll doAs an Engineering Manager on the CLM Performance and Reliability team, you will enhance and improve services across CLM products to achieve operational goals. You will lead a team of full stack engineers with significant focus on back-end and own aspects of delivery for complex improvements to the core services of the CLM product. You will own and enhance Docusign CLM product back-end infrastructure. You will coordinate with other engineering managers and teams to get employees engaged in development of the product stack. You will also work with various key collaborators of software development for assembling a product roadmap to support the company's vision. The Engineering Manager will act as a people manager, hiring manager, technical leader, and delivery manager for the teams you will be in closest cooperation with. You will also coordinate and work with other departments within or outside their organization to ensure project completion and the use of best practices.This position is a people manager role reporting to the Sr. Director, Engineering.Responsibilities

• Take ownership of completing our product roadmap using agile practices
• Build and maintain a set of highly scalable, performant and high availability services
• Work with partner teams to build solutions that meet the needs of many teams
• Work with the Product Management team to gather requirements and architect the next set of services
• Improve performance and reliability of existing services
• Be data driven and push for making decisions based on telemetry
• Help mentor and grow the teamWhat you bringBasic
  • 5+ years of combined software development and management experience across multiple languages and frameworks or equivalent experience
  • 5+ years of hands-on software development or equivalent experience
  • 3+ years of experience leading software organizations over 6 people or equivalent experience
  • Experience leading front-end engineering teams
  • Experience with back end-technologies, including transactional and No-SQL databases, queue systems, cross service communication and observabilityPreferred
    • Experience leading geographically dispersed teams
    • Experience in language, framework and toolset agnostic, having worked in at least 3 languages or paradigms
    • Experience leading full stack teams with significant back-end focus
    • Experience with cloud platforms
    • Experience with large complex data ecosystems and data quality and lifecycle issues
    • A demonstrated track record of being a change agent, leaving every team and process better than you found it
    • Knowledge and experience in high scale, highly available (99.99+) systems
    • Experience with Microsoft technology stack (e.g., .NET, C#, SQL Server)
    • Have a track record of finding and developing great talent
    • Have a passion for continuous improvement
    • Prior experience with full stack SaaS developmentWage TransparencyPay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations:
      • California: $151,800.00 - $245,150.00 base salary
      • Illinois and Colorado: $145,800.00 - $205,950.00 base salary
      • Washington, New Jersey and New York (including NYC metro area): $145,800.00 - $214,350.00 base salaryThis role is also eligible for the following:
        • Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.
        • Stock: This role is eligible to receive Restricted Stock Units (RSUs).Life at DocusignWorking hereDocusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what's right, every day. At Docusign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you'll be loved by us, our customers, and the world in which we live.Equal Opportunity EmployerIt's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
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