Customer Service Senior Representative - Chicago Illinois

Company: VirtualVocations
Location: Chicago, Illinois
Posted On: 01/22/2025

A company is looking for a Senior Representative, Customer Service.



Key Responsibilities

Manage customer contacts and order details using a case management system
Track, resolve, and escalate orders or cases while maintaining service excellence standards
Communicate order statuses, product availability, and resolve complex issues


Required Qualifications

High School Diploma or equivalent
4 years of related experience
Experience with ERP software (e.g., JDE) More...

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