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Business Risk Lead, Director, Enterprise Services Risk Office - Chicago Illinois
Company: Capital One
Location: Chicago, Illinois
Posted On: 01/23/2025
Business Risk Lead, Director, Enterprise Services Risk OfficeAre you a problem solver seeking an exciting challenge? Can you build relationships as well as develop and implement innovative solutions? Are you ready to work on the front line of a top 10 Bank? Come be a part of an organization that's dedicated to helping Capital One identify, manage and effectively mitigate risk - for our customers, our communities and our associates. -As a member of the Enterprise Services Risk (ESR) Business Risk Management team, you will partner with colleagues across Brand, External Affairs, Ventures and other risk teams to deliver results that have a direct impact on internal and external customer experience, and implement risk solutions to ensure Capital One's continued stability and success. - Responsibilities require partnering with a broad set of leaders and stakeholders to identify existing and potential emerging risks in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded. There is a heavy emphasis on transforming the risk profile and partnering with leaders on their strategic initiatives to ensure they are implemented effectively with a leading edge risk posture.What you'll do: - - Partner with Brand, Ventures and External Affairs and leverage a trust advisor model to support business initiatives, issue management, process improvement, control testing and related risk assessment activities -
- Develop a deep understanding of business strategies, products, technology, services, and risk profile -
- Conduct periodic risk reviews with the executives and support reporting for technology risk metrics -
- Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness
- Implement process improvements: process certification framework, process hierarchy change management, change control, and risk reporting -
- Oversee teams who are responsible for managing Enterprise process hierarchy (L1/L2 processes), controls, and other core risk foundations
- Help resolve the large thorny issues, and concerns, and develop plans to proactively manage - emerging risks and regulatory focus areas
- Consult on risks across the first line of defense business and technology partners providing advice and guidance as needed
- Participate in processes criticality assessments and process level assessments -
- Communicate complex ideas concisely and convincingly; adjust communication to the audience; comfortable with presenting to executive leadership
- Brings energy to their team and partners, - and rallies them around a common goal
- Be an approachable and effective partner to navigate regulatory and compliance requirements to help develop fit for purpose solutions with the ability to flex where appropriate
- Understand the broader context and implications (e.g., financial, legal, reputational, etc.) of the various types of risk affecting the business area -
- Partner with Divisional and Enterprise wide Risk Associates to remove complexity and improve efficiencyBasic Qualifications: - -
- Bachelor's Degree or military experience
- At least 10 years of experience in Risk Management
- At least 8 years of People Management experience -
- At least 8 years of experience in project management, risk program, Cloud risk management, process management or any combination of the four
- At least 8 - years of experience supporting or partnering with internal clients, external clients, or a combination of the two
- At least 8 years of experience consulting with senior executives
- At least 4 years of experience working in cross functional teams -Preferred Qualifications: -
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