Client Services Senior Representative - Chicago Illinois

Company: VirtualVocations
Location: Chicago, Illinois
Posted On: 01/23/2025

A company is looking for a Client Services Senior Representative to manage complex client inquiries and provide detailed analyses.



Key Responsibilities

Respond to complicated inquiries and collaborate with cross-functional departments to resolve issues
Analyze escalations by investigating root causes and providing detailed reports for management
Monitor and report on trending data related to issues and potential solutions on a weekly basis


Required Qualifications, Training, and Education

Bachelor's Degree in Business or Health Care, or equivalent experience preferred
Minimum of 3 years experience in a client relations role, preferably in the healthcare industry
Proficient understanding of Hospital Revenue Cycle Services
Intermediate skills in Microsoft Office (Word, Excel)
Ability to work in a fast-paced environment while maintaining high productivity and accuracy More...

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