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Senior Endpoint Engineer - Chicago Illinois
Company: AHEAD
Location: Chicago, Illinois
Posted On: 04/05/2025
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. We are seeking a highly skilled and experienced specialists with in-depth knowledge of Microsoft Intune and System Center Configuration Manager (SCCM/MECM) and other MDM solutions. The ideal candidate will be responsible for designing, implementing, and overseeing the management of enterprise-level solutions that leverage Intune and SCCM/MECM to ensure efficient and secure device management across the organization.
Responsibilities - Design and architect comprehensive solutions using Microsoft Intune and SCCM/MECM to meet the client's device management needs.
- Working knowledge and understanding of other MDM solutions like Workspace one, JAMF and Manage Engine
- Lead the implementation and configuration of Intune and/or SCCM/MECM, ensuring seamless integration with existing systems and infrastructure for clients and partners in remote environments.
- Develop and maintain policies, procedures, and documentation for Intune and SCCM/MECM deployments.
- Provide technical leadership and guidance to resources both internal and external, ensuring best practices are followed in the management of devices, configurations and applications.
- Troubleshooting Intune and SCCM/MECM environments with an expert understanding of the technologies and how they impact environments.
- Stay up to date with the latest developments and trends in Intune, SCCM/MECM, and related technologies, and recommend improvements to existing solutions.
- Conduct training sessions and workshops for internal and external resources on Intune and SCCM/MECM functionalities and best practices.
- Hands-on experience with windows upgrade process having focus on 10 to 11 upgrade paths
- The ability to clearly communicate personal experience and support information with technical and non-technical persons and the charisma to engage and educate users on all levels.Qualifications
- Extensive experience implementing and troubleshooting Device management Platforms.
- Team leadership, delegation and execution skills
- Proven experience as an Architect or similar role with a focus on Microsoft Intune and SCCM. 10 years plus for SCCM/MECM and 5 years plus for Intune.
- In-depth knowledge of Intune and SCCM/MECM, including large scale deployment, configuration, imaging and management.
- Strong understanding of enterprise device management, security, and compliance.
- Excellent problem-solving and analytical skills.
- Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
- Operational knowledge of Workspace one, Manage engine, Jamf, Tanium or other platforms preferred.
- Understanding of Microsoft Azure/Entra in the security space (Defender, Conditional Access, Identity Governance). Preferred Skills
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