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Travel Program Director - Chicago Illinois
Company: CBRE Location: Chicago, Illinois
Posted On: 04/07/2025
Travel Program Director Job ID 212304 Posted 26-Mar-2025 Service line Corporate Segment Role type Full-time Areas of Interest Purchasing/Procurement Location(s) Chicago - Illinois - United States of America, Fayetteville - Arkansas - United States of America, Richardson - Texas - United States of America About the Role: As the CBRE Travel Program Director, you will assist with the overall planning and direction of CBRE's travel services and be responsible for developing, implementing, and managing a strategic global travel program. You will collaborate with senior business stakeholders, work with a team of travel professionals, manage supplier relationships, and drive process improvements to achieve cost savings, operational efficiencies, and end user traveler satisfaction. What You'll Do: - Develop and direct implementation of a multi-year travel strategy to support program, corporate, and client goals and objectives.
- Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
- Serve as a point of contact for CBRE travelers and escalation points for any staffing, bandwidth, or delivery issues.
- Supplier Management: Manage and optimize supplier relationships to drive incremental value and ensure compliance with terms and conditions. Resolve escalated supplier disputes to ensure service delivery.
- Apply deep knowledge of multiple disciplines, broad industry knowledge, and commercial awareness. Drive financial and functional performance within disciplines and across business.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Negotiate with senior management, customers, and external parties of divergent interests to reach an agreement of strategic importance while being guided by the business segment and the organization's functional strategy.
- Market Analysis: Monitor market trends and changes in pricing to make informed procurement decisions and identify cost-saving opportunities.
- Stakeholder Collaboration: Work closely with procurement and other internal stakeholders to understand business priorities and travel needs, then translate into actionable plans to drive an effective travel program.
- Compliance: Ensure all activities comply with company policies and regulatory requirements.
- Reporting: Prepare and present reports on program operational and financial performance to senior management.
- Conceptualize new methods, techniques, processes, and standards across job disciplines or functions.
- Direct the resolution of highly complex or unusual business problems by applying advanced critical thinking.
- Lead by example and model behaviors that are consistent with CBRE RISE values. Persuade managers and other colleagues to take action while being guided by the organization's functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
- Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
- Significantly improves and changes existing methods, processes, and standards within job discipline.
What You'll Need: Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. |
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