Customer Success Account Manager - South Bend Indiana

Company: VirtualVocations
Location: South Bend, Indiana
Posted On: 11/07/2024

A company is looking for a Customer Success Account Manager to enhance the customer experience and drive user adoption.



Key Responsibilities

Build strong relationships with customers and manage the full customer lifecycle
Partner with customer stakeholders to create custom engagement initiatives
Analyze customer engagement metrics and communicate insights to stakeholders


Required Qualifications

5+ years of experience in Customer Success or Client Services at a SaaS organization
Experience in the telehealth space
Experience managing a large to enterprise-sized customer book of business
Independent and motivated with entrepreneurial spirit
Highly organized, capable of managing multiple projects in a fast-paced environment More...

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