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Lead Specialist, Quality - Evansville Indiana
Company: Disability Solutions Location: Evansville, Indiana
Posted On: 01/20/2025
CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people. Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce. At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve. Job SummaryThis position establishes a centralized and comprehensive approach to measuring and monitoring conformance with pipeline and electric requirements as well as company policies to maximize public safety and mitigate risks associated with utility operations. The quality assurance analyst will be responsible for identifying utility process safety and operational risks, documenting workstream processes including control points, developing, and measuring control points, establishing quality assurance testing plans and analyzing the results, and working with the business to execute corrective action plans and improvement plans. Additionally, this position will facilitate investigations into process deficiencies during utility installation, operations, and maintenance. This position will monitor the effectiveness of work order management processes and benchmark key metrics. This position is responsible for supporting continuous improvement projects within the Utility Operations. Essential Functions - Establish control points and key metrics to benchmark standards and procedures.
- Conduct QA sampling and execute testing plans based on ANSI or other standards.
- Audit data for accuracy in platforms like SAP, GIS, or Mobile Data.
- Analyze data and prepare reports to recommend process improvements.
- Ensure compliance with business standards and government regulations.
- Manage projects, track progress, and communicate with stakeholders.
- Collaborate with departments to provide solutions and resolve issues.
- Serve as a subject matter expert for technical inquiries.
- Lead team initiatives, offering mentorship and coaching.
- Influence team culture and build strong relationships to drive organizational success. Education DescriptionRequires a bachelor's degree from an accredited college or university in an engineering, business, or technical related field. In lieu of a degree, will consider a combination of education and utility related experience totaling four (4) years, where each year of applicable college = 1 year and each year of applicable work experience = 0.5 year. Experience in lieu of education is in addition to the Experience requirements. Preferred Education: --- ASQ Certified Auditor or Lean Six Sigma Black Belt Certification ExperienceRequires a minimum of 5 years of continuous improvement, quality, and/or project management experience. Preferred Experience: --- Use of corporate systems including but not limited to SAP, FileNet, ServiceHub, ESRI --- Use of data analytic software and data visualization software like PowerBi and Tableau --- Use of statistical techniques and algorithms We want you to know Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together. Diversity, Equity and Inclusion CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce. At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve. What we bring to you
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