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PLANNER, RESOURCE ALLOCATION - Evansville Indiana
Company: Disability Solutions Location: Evansville, Indiana
Posted On: 01/22/2025
CenterPoint Energy and its predecessor companies have been in business for more than 150 years. Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people. Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce. At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve. Job SummaryEffectively manages front-line resource allocations by creating, maintaining and communicating appropriate models and reports. Evaluates workforce capacities and pending or forecasted work to achieve optimal workforce alignment and makes recommendations to the appropriate audience related to staffing and/or training needs. Essential Functions - Understands company resource capabilities and capacities and creates and analyzes workload forecasts and plans to develop a front-line staffing schedule which utilizes resources to their fullest.
- Enables the routing of the front-line staff to assure appropriate levels of service delivery are met on a daily and weekly basis.
- Monitors and adjusts the plan sufficiently, based upon changing demand requirements and resource capacities, by completing comprehensive analysis, converting data to usable information.
- Maintains a thorough understanding of workload forecasting and modeling and seeks to improve business and work processes to assure business results are achieved.
- Cultivates positive business relationships throughout the CNP organization and with key external partners.
- Acts as a liaison between the various workforces and departments by exhibiting desirable and appropriate leadership behavior including integrity, ability to learn, results orientation, ability to interact effectively with others, team-playing, coaching, sense of urgency, and independent judgment that creates a productive unit dedicated to the achievement of business goals. Education DescriptionRequires a bachelor's degree in Business, Finance, Accounting or related discipline from an accredited college or university or an equivalent combination of education and/or experience. ExperienceRequires a minimum of three (3) years of experience in forecasting, planning and resource deployment in the service industry or related environment. Or eight (8) years' work experience with emphasis on Business, Finance or Accounting. Every two years of experience is equivalent to one year of education. Proficiency in Service Suite, SAP, Microsoft Excel, and Power BI. We want you to know Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together. Diversity, Equity and Inclusion CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce. At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve. What we bring to you
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