NETWORK OPERATIONS SPECIALIST - Grundy Center Iowa

Company: Mediacom Communications
Location: Grundy Center, Iowa
Posted On: 11/07/2024

Position Overview: We are seeking a Network Operations Specialist responsible for monitoring the Network Operations Center (NOC) and reacting to alarms/events generated within an infrastructure monitoring platform based on corresponding procedures. Company Benefits:

• Company Provided Equipment
• Hybrid schedule
• Health, vision, and dental insurance
• Paid vacation, holidays and flex paid time off
• 401K with generous company match
• Pay increases through self-guided training
• Shift differential pay increase for evening shifts
• Employee discounts on services
• Education Enrichment up to $5,000 per year for qualified employees
• Employee Wellness Program Position Responsibilities:
  • Troubleshoot and monitor activity throughout the network
  • Isolate and diagnose faults and escalate to higher levels of support for resolution
  • Interact with departments to address issues identified within the network
  • Adhere to company and department policy and practice in an effort to assure prompt resolution to identified problems
  • Additional duties as assigned Position Requirements:
    • High school diploma or GED required, Associates degree in Networking or IT preferred
    • Minimum of 6 months within Tier 2 or equivalent Cable TV/Broadband/Telecommunications experience required
    • Applied knowledge of data networks, and/or telecommunication infrastructure, and/or maintaining a cable plant
    • Working knowledge of Cisco Technologies
    • Working knowledge of DWDM and SONET
    • Able to work flexible hours, including evenings and weekends
    • Excellent troubleshooting and decision-making skills
    • Ability to work under stress and within a team environment
    • Excellent written and verbal communication and interpersonal skills More...

          

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