Collections Representative - Cedar Rapids Iowa

Company: VirtualVocations
Location: Cedar Rapids, Iowa
Posted On: 11/17/2024

A company is looking for a Collections Representative (Remote).



Key Responsibilities

Manage incoming and outgoing calls regarding overdue loan payments
Negotiate payment plans and assist customers in resolving overdue accounts
Maintain accurate records of customer interactions and payment arrangements


Required Qualifications

1 or more years of collections experience
Experience in a call center setting is preferred
Familiarity with CRM systems and practices
Customer-centric approach with adaptability to various personality types
Strong multitasking abilities and effective time management skills More...

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