Bilingual Spanish Customer Service Agent - Des Moines Iowa

Company: VirtualVocations
Location: Des Moines, Iowa
Posted On: 01/27/2025

A company is looking for a Bilingual Spanish Customer Service Agent.



Key Responsibilities

Answer moderately complex questions and provide support for hardware, software, and applications
Escalate complex problems to resolver teams or vendors as needed
Support L1 agents with day-to-day questions related to client incidents and requests


Required Qualifications

High School Diploma or GED required
May require technical certification or Associate Degree
Generally, 1-2 years of experience in the area of responsibility
MUST BE BILINGUAL SPANISH
Eligibility for required authorizations from the U.S. Government may be necessary More...

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