Customer Service Supervisor - Des Moines Iowa

Company: VirtualVocations
Location: Des Moines, Iowa
Posted On: 01/28/2025

A company is looking for a Supervisor, Specialized Services to manage Customer Service Representatives and administrative activities.



Key Responsibilities

Manage and support Customer Service Representatives, providing guidance for growth
Oversee personnel needs, including selection, coaching, training, and performance evaluation
Monitor customer service performance and implement strategies for improvement


Required Qualifications

High School Diploma or GED (accredited)
2 years of relevant work experience, preferably with Bagster & TRO experience
Call center or customer service experience
Supervisory or management skills
Must live and work in the US More...

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