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Client Service Team Leader - Des Moines Iowa

Company: VirtualVocations
Location: Des Moines, Iowa
Posted On: 01/30/2025

A company is looking for a Team Leader of Client Service.



Key Responsibilities

Oversee and manage client service operations to ensure high-quality support
Lead and mentor a team of client service representatives
Develop strategies to improve client satisfaction and service efficiency


Required Qualifications

Proven experience in a leadership role within client services
Strong understanding of client relationship management
Experience with performance metrics and reporting
Bachelor's degree in a relevant field or equivalent experience
Ability to work in a fast-paced environment and manage multiple priorities More...

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