Utah Licensed Patient Service Representative - Des Moines Iowa

Company: VirtualVocations
Location: Des Moines, Iowa
Posted On: 01/31/2025

A company is looking for a Contact Center Representative to establish connections with patients and assist them with their healthcare needs.



Key Responsibilities

Establish courteous and professional connections with patients via phone and secure messaging
Identify and resolve patient needs, including scheduling appointments and answering inquiries
Document essential information in electronic medical records and coordinate with clinical care teams


Required Qualifications

Six months of customer service experience with interactions in person and by phone
Professional manner with strong interpersonal skills
Basic computer skills involving word processing and data entry
Ability to work well in a call center environment
Experience in a Hospital or Medical Office is preferred More...

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