Bilingual Customer Success Associate - Topeka Kansas

Company: VirtualVocations
Location: Topeka, Kansas
Posted On: 01/17/2025

A company is looking for a Customer Success Associate fluent in Mandarin and English.



Key Responsibilities

Respond to customer inquiries and provide assistance across various communication channels
Document all customer interactions accurately using the CRM system
Work towards achieving customer service targets and enhance service quality through process refinement


Required Qualifications

Fluent in Mandarin and English
2-5 years of experience in a call center environment
Enthusiasm for engaging with customers and a passion for technology
Strong team player with adaptability to dynamic environments
Ability to maintain composure in a fast-paced setting More...

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