Workforce Management Manager - Topeka Kansas

Company: VirtualVocations
Location: Topeka, Kansas
Posted On: 01/25/2025

A company is looking for a Workforce Management Manager to join their scheduling team.



Key Responsibilities

Develop and deliver long-term workforce management strategies, including forecasting and capacity planning
Collaborate with stakeholders to implement effective staffing and scheduling models
Manage WFM platforms, ensuring compliance with security standards and troubleshooting issues


Required Qualifications

Bachelor's Degree in Business, Operations, Finance or related field AND 4+ years of relevant work experience
Analytical skills to interpret and communicate complex data
Experience with Workforce Management tools such as Verint, NICE IEX, and others
Proficient in SQL and data tools like Excel and Power BI
2+ years of experience in managing a Workforce Management and development team (preferred) More...

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