Service Delivery Manager - Topeka Kansas

Company: VirtualVocations
Location: Topeka, Kansas
Posted On: 01/27/2025

A company is looking for a Manager, Service Delivery to oversee client expectations and support consumers with software and services.



Key Responsibilities

Manage client site implementation and maintenance, ensuring updates and quality assurance
Collaborate with internal teams to meet client deliverables and train clients on system features
Resolve client issues promptly and drive continuous process improvements


Required Qualifications

5+ years of direct client and/or associate/analyst experience preferred
2+ years of project management experience
Solid technical background and proficiency in Excel (VLOOKUP, Pivot Tables)
Bachelor's Degree or equivalent combination of education and experience
Exceptional analytical skills and ability to work in a fast-paced environment More...

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