Contact Center Authorizations Agent - Wichita Kansas

Company: VirtualVocations
Location: Wichita, Kansas
Posted On: 02/05/2025

A company is looking for a Contact Center Associate - Authorizations Agent - 100% Remote.



Key Responsibilities

Authorize repair/replacement of covered systems or appliances
Negotiate pricing with contractors and inform customers of non-covered claims
Provide necessary follow-up as required


Required Qualifications

High school diploma or GED required; equivalent combination of education and experience accepted
1-3 years of customer service experience and/or training required
Knowledge of how to read a contract and business unit policies and procedures
Must have internet access with minimum 4.6Mbps upload/download speeds
Ability to be on video call as required during working hours More...

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