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IT LEAD - Shelbyville Kentucky
Company: MARTINREA International Inc.
Location: Shelbyville, Kentucky
Posted On: 11/07/2024
Ensure you read the information regarding this opportunity thoroughly before making an application.
Martinrea is a diversified global automotive supplier engaged in the design, development and manufacturing of highly engineered, value-added Lightweight Structure and Propulsion Systems. We employ approximately 15,000 skilled and motivated people at manufacturing, engineering and technical centers in Canada, the United States, Mexico, Brazil, Germany, Slovakia, Spain and China. Our business strategy leverages world-class technologies, motivated and talented people, and high-quality products.
Our Mission is to make people's lives better by:
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- Delivering outstanding quality products and services to our customers
- Providing meaningful opportunity, job satisfaction, and job security for our people
- Being positive contributors to our communities
- Providing superior long-term investment returns to our stakeholders
Job Summary: This role's primary responsibilities are supporting manufacturing IT systems, helping plant staff (IT, Accounting, Production etc.) in the effective and efficient use of Computer systems by providing direct support, project management and system change requests, new technology implementations (inclusive of conversions and configuration). Work together with an IT team to ensure usability, security and management of all assets in the companies' IT infrastructure. Manage monthly and annual IT budgets, capital projects and coordinated deployments of any plant driven or corporate directed projects.
Required Qualifications:
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- College diploma or University degree in related field
- Three to five years relevant experience in information technology support
- Troubleshooting skills with software and hardware on laptops, desktops, servers, networking equipment and handheld equipment
- Excellent English Communication Skills (oral and written)
- Excellent organizational, interpersonal and time management skills
- Critical thinker with attention to details
- Excellent knowledge of Windows 2003 server
- Excellent knowledge of MS Office Suite of products
- Excellent knowledge of active directory, DHCP, WINS, DNS
- Strong experience with user and group policy settings specific to servers
- Excellent knowledge of VMware
- Experience with single points of failure remediation and redundancy are considered advantageous
- ERP, EDI and AS/400 experience are considered advantageous
- Experience working in a manufacturing facility
- Strong leadership and problem-solving skills
- Ability to maintain IT related records in an organized, tidy and confidential manner
- Support and contribute to the Quality Systems and Environmental Systems Requirements
Critical Success Factors:
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- Excellent attendance
- Ability to interact with the Management Team in a professional manner to continually enhance the Company's performance
- Desire to learn the business, understand the production process by walking the floor and participating in production meetings
- A complete hands-on approach is required to assist the plant in developing into a successful and profitable division of Martinrea, a multi-billion dollar company
- Ability to work well both independently and collaboratively
- Ability to work independently without supervision and with minimum directions
- Ability to work in a team environment and be both a team player and team leader
- Respect and understanding of the Customer/Supplier relationship
- Adopt a common sense approach to identifying and addressing problems and control weaknesses
- Ensure that all duties and tasks are carried out in a safe and efficient manner and at no time is the employee or their co-workers placed in an unsafe condition
Responsibilities:
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- Maintaining servers, desktop units, phone system and critical application in stable running order
- Troubleshooting software, desktop and network problems and devising business solutions
- Overseeing hardware and software deployment; ensure network, desktop and phone system functionality and outages are fixed
- Assure the disaster recovery of information systems; maintain business data links between software applications
- Maintain user account information and perform security items as assigned
- Planning and scheduling required maintenance and resources to maintain an efficient network operation and upgrading current software and hardware
- Prepare activity reports by collecting, summarizing, analyzing and quantifying information
- Planning and maintaining processes and procedures to meet network, desktop and user requirements
- Protecting the security of the network as prescribed by the Company's policies and procedures
- Monitoring and evaluating the efficiency of software/hardware usage; and installing new software application or hardware on the network, desktop and mobile devices
- Adding and maintaining users on the network
- Monitoring and reporting licenses on applications, servers, desktops and other equipment to ensure compliance
- Ensure all network and desktop patches are applied and functioning without conflict
- Recommending improvements in network structure, products and processes
- Communicating with and supporting users in developing and using needed technological solutions; and establishing and enforcing organization standards
- Purchasing of IT related equipment and services
- Managing interpersonal relationships in a positive and effective manner; accomplishing positive results through cooperative efforts with all departments; and contributing to the achievement of an ethical work environment
- Liaison with outside consultants, vendors and service providers
- Providing user orientation on hardware, software, or mobile device operations
- Compliance with Corporate policies and procedures
- Implement internal controls at the division and ensure compliance with Bill 198
- Provide continuous improvement ideas to enhance departmental performance and all aspect of the job
- Perform data backups and disaster recovery operations
- Assist the manager in organizing, planning and implementing strategy
- Coordinate operations
- Ensure schedules and objectives are met
- Supervision and motivation of staff
- Monitor operating costs, budgets and resources
- Create reports, analyze and interpret data
- Assist the manager with budget preparation and maintenance
- Abide by all Company policies including, but not limited to the following: Health and Safety, Quality and Environmental Systems, Human Resources policies, and the Martinrea Employee Handbook
Working Conditions:
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- Working in an office environment and automotive manufacturing shop floor
- Frequent distractions and interruptions
- Multiple demands in a challenging and fast paced - team orientated environment
Effort/Physical Demands:
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- Constant communication with employees, peers, management and customers
Health and Safety Responsibilities:
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- Must work in accordance with Health and Safety regulations, Company Rules, Plant Rules, policies and procedures
- Must use or wear personal protective equipment and certain clothing as required by the Company
Back-up Duties:
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