Business Solutions Manager - Louisville Kentucky

Company: Disability Solutions
Location: Louisville, Kentucky
Posted On: 01/22/2025

Farm Credit Mid-America is a financial services cooperative serving financial needs of farmers and rural residents in Arkansas, Indiana, Kentucky, Missouri, Ohio, and Tennessee. Our purpose is to secure the future of rural communities and agriculture. We are passionate about serving the needs of our rural communities and creating positive customer experiences. Farm Credit Mid-America is a great place to work! We have been named as a Best Places to Work in Kentucky for the past 12 years. At Farm Credit Mid-America we put our customers and team members at the heart of all we do. SCHEDULE: Full Time, Hybrid TRAVEL REQUIRED: 0% - 10% COMPENSATION: $78,522.00 to $150,980.00 base salary plus potential for variable compensation. Base pay is determined by your skills, qualifications, experience, and location. Farm Credit Mid-America/Rural 1st may compensate outside of the salary range for bona fide reasons not related to membership in a protected class. About Our OpportunityThe Business Solutions Manager works closely with end users, leaders and other essential partners to support the association's end-to-end lending processes. Contributes business knowledge as SME to develop, implement, and enhance business processes and technology systems to meet business needs and mitigate operational and compliance risk. Supports the association through facilitation and implementation of initiatives, processes, and products in the areas of lending, retail operations and technology support. Provides second level support to business users for technology systems, credit policies/procedures, business process workflows and documentation and retail lending operations. Coordinates communications and assists with the development and execution of training on systems and processes. How You Will Spend Your Time

• Engages key stakeholders to execute the overall business process vision. Coordinate cross-functional teams as the main liaison between various departments; Proactively solicits feedback and works collaboratively to facilitate, identify, recommend, and implement continuous improvement initiatives and system enhancements.
• Leads process innovation and represent the business by contributing to the achievement of association goals and objectives through strategic projects, critical run the business initiatives and departmental requests.
• Facilitates the development, improvement, documentation and retention of lending and retail office operations process and procedures. Creates, maintains, updates, and improves library of process maps and tables, procedures, and process guides for lending business segments and programs.
• As technology business owner, coordinate with Product Owners and business technology to facilitate the design and development of business rules, strategies and workflows, process improvement and/or system enhancements based on business needs and analysis.
• Manages and prioritize backlog for process and technology improvement requests. Works proactively with the business to manage expectations for completion.
• Supports change management initiatives by providing end users with process documentation to enable efficient, compliant execution of job responsibilities.
• Works in a collaborative manner with peers, extended Operational Process Excellence team members and other partners including but not limited to, technology, business segments, legal, risk, compliance, and organizational development.
• Represents and communicates the mission and values of the association and comply with its conduct policy, security policy and confidentiality expectations. Minimum Education & Experience
  • Bachelor's degree in Business, Agriculture, Technology or related field preferred; equivalent training and experience will be considered.
  • Minimum of two to three years credit, lending, lending operations, business analysis or technology experience, preferably within the finance industry.
  • Minimum of two to three year's experience researching, analyzing and working with or developing business processes and technology solutions. Mental & Physical RequirementsWhile engaged in this position, team members will routinely sit, use hands for tasks, and communicate orally. Standing or walking is frequently required, while occasional demands include reaching with hands and arms, and lifting or moving up to ten pounds. Vision requirements encompass close and distance vision. The work environment typically has a moderate noise level. This role may entail a blend of mental and physical capabilities, requiring strong mental acuity, problem-solving skills, and occasional physical tasks such as standing, lifting, or extended computer usage. Some roles may require physical or mental requirements related to driving, such as a valid driver's license, and the ability to drive a long-distance. Reasonable accommodations will be considered for individuals as requested. Farm Credit Mid-America provides a competitive total rewards package to our team members. This includes an award winning 401(k) Plan. Our Health and Financial wellness benefits provide safety, security and peace of mind for you and your family. Here is a highlight of our . Farm Credit Mid-America is an equal opportunity employer, and all applicants will receive consideration for employments without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other category protected by law. #LI-HYBRIDNearest Major Market: Louisville More...

        

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