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Bilingual Licensed Property & Casualty Insurance Agent - Spanish-English - WFH - Baton Rouge Louisiana
Company: TTEC Location: Baton Rouge, Louisiana
Posted On: 09/20/2024
Bilingual Licensed Property & Casualty Insurance Agent - Spanish-English Remote USABe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a -Bilingual Licensed Property & Casualty Insurance Agent - Spanish-English -working remotely in the United States, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work - certification in the United States says it all!Our TTEC work-from-home team has 41 preferred residency states. We are currently not hiring from the following geographies: AK, CA, HI or outside of the United States. ---Residents of Colorado, Illinois, Massachusetts, New Jersey, New York, Washington, and Washington, D.C. will be considered only based on special business need.What You'll be DoingDo you have a passion for helping others and giving them peace of mind? You'll have ownership over resolving escalated or complex calls from customers. -Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, You'll - Answer incoming communications from customers
- Conduct research to provide answers for customers to resolve their issues
- Some upselling of products or services to existing customers may be requiredWhat You Bring to the Role
- Active Property and Casualty license
- 6 months or more of customer service experience
- Great written and verbal communication skills---in Spanish-English
- High school diploma or equivalent
- Recognize, apply and explain your product or service knowledge
- Integrity to follow guidelines on maintaining members' privacy
- Computer experience
- High speed internet (> 10 mbps)
- While we recommend a USB wired headset, if you have a headset already, you may be able to use that (except for Bluetooth headsets)
- Smart phone or another device that runs IOS or Android (iPad etc.) for your daily log-inWhat You Can Expect
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