Payments Specialist - Portland Maine

Company: VirtualVocations
Location: Portland, Maine
Posted On: 01/23/2025

A company is looking for a Payments Specialist responsible for providing customer support related to payment processing.



Key Responsibilities

Answer payment-related inquiries and provide technical assistance within required SLAs
Onboard new customers and collaborate with clients and internal partners
Track client inquiries and follow up on pending issues using the Zendesk ticketing system


Required Qualifications

Minimum of 4-5 years of experience in the payments or fintech industry
Experience providing exceptional customer service and onboarding
Flexibility to adapt to a changing environment
Ability to work EST hours if located in a different time zone
Willingness to learn and operate multiple software programs concurrently More...

Register an account with us and set up job agents! We'll email you immediately when jobs like this are posted on our site.