Remote Call Center Representative - Portland Maine

Company: VirtualVocations
Location: Portland, Maine
Posted On: 01/23/2025

A company is looking for a Remote Call Center Representative to assist customers with inquiries related to supplemental benefits.



Key Responsibilities

Assist customers with questions and issues regarding their supplemental benefits
Manage a steady volume of incoming calls while navigating multiple systems
Provide excellent customer service to create positive experiences for clients


Required Qualifications, Training, and Education

High school diploma, GED, or college degree
Must have 6 months of customer service experience
Ability to successfully complete a 5-week virtual training class
High-speed internet requirement of 25 download/10 upload, hard wired
Ability to type 25 words per minute More...

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