IT Process Manager - Baltimore Maryland

Company: VirtualVocations
Location: Baltimore, Maryland
Posted On: 09/21/2024

A company is looking for an IT Process Manager to oversee and improve IT processes within the organization.



Key Responsibilities

Assist in change management and support teams during transitions to new processes
Establish process control points and metrics for measuring effectiveness and KPIs
Drive communication among stakeholders and proactively identify improvement opportunities


Required Qualifications

3+ years of experience leading process cycle improvements in engineering teams
Proven track record of managing end-to-end software development lifecycles
Strong experience analyzing and improving cross-functional business processes
Knowledge of Agile methodologies, Six Sigma, Lean, and ITIL
Experience with version control systems, CI/CD practices, and creating process documentation More...

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