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Manager, Business & Technology Process Management (ES Risk) - Salisbury Maryland
Company: Capital One Location: Salisbury, Maryland
Posted On: 11/16/2024
West Creek 4 (12074), United States of America, Richmond, VirginiaManager, Business & Technology Process Management (ES Risk)At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.Manager, Process Management - Enterprise Services RiskRisk Managers at Capital One are highly motivated risk and process management professionals with excellent analytical, organizational, risk management, project management, and communication skills. These skills allow us to gain insights, and act as a change agent to influence our business partners. As Capital One evolves to meet the ever-changing technology landscape, so do our risk managers. -A successful Risk Manager operates from a foundation of knowledge about the Line of Business with whom they are working, including processes, risks and associated controls, and broader risk management practices. They are forward thinking, quick to adapt, and technologically adept with a background that includes technical skill sets. Risk Managers have a broad level of exposure across the lines of business and have the opportunity to work with the business to create and implement solutions to appropriately manage risks within Enterprise Services. The demands and high-visibility nature of this position require an expert with a proven ability to work independently in a fast-paced environment, manage multiple competing priorities and stakeholder expectations simultaneously, and who can begin contributing immediately to work focused on performing assessments across several domains, including technology and cybersecurity.As a Manager in the Enterprise Services Risk Office, you will be responsible for working with business partners to identify and consult on potential risks to Capital One. In the Enterprise Services Risk Office, we are the first line of defense to help ensure our Company remains well-managed and avoid unnecessary risk. - In this position, you will play a key role performing process-based risk assessments to identify and evaluate risks across various risk types, including technology and cybersecurity. - You will collaborate closely with associates across all lines of defense, Lines of Businesses, and other risk management teams to perform and support the work related to further maturing risk management practices for Enterprise Services lines of business.Responsibilities: - Perform the role of a process management risk advisor and leverage subject matter knowledge and critical thinking to drive value during assessments to ultimately improve our processes and reduce risk for Enterprise Services lines of business
- Analyze various business and risk data and information to proactively identify risks, trends, and process improvements
- Provide guidance to the business areas centered in risk management principles in accordance with Enterprise frameworks
- Stay current on the changing regulatory environment and understand the impacts to our efforts
- Lead and support project and program delivery, including project and process management, reporting, engagement in senior leadership meetings, drafting and reviewing materials for senior management and other governance activities
- Participate in risk and other management forums and contribute to continuous improvement of risk and project / program management practices
- Support direction, manage expectations, and may support/lead cross-functional teams through various initiatives
- Participate in and execute other special projects for the team on a periodic basisBasic Qualifications:
- High School Diploma, GED or equivalent certification
- At least 3 years of experience in process management or 3 years of experience in risk management
- At least 3 years of experience supporting, partnering, and interacting with internal and external business clientsPreferred Qualifications:
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