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General Clerk II - Suitland Maryland
Company: ServiceSource, Inc.
Location: Suitland, Maryland
Posted On: 11/17/2024
Make an impact by joining ServiceSource, a champion for people with disabilities.Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and serve humanity.Pay rate : $19.12 + $4.57 (Health and Wellness) per hourJob SummaryThis position requires familiarity with the terminology of the office unit. The General Clerk selects appropriate methods from a wide variety of procedures or makes simple adaptations and interpretations of a limited number of substantive guides and manuals. The clerical steps often vary in type or sequence, depending on the task. Recognized problems are referred to the supervisor. Possesses solid working knowledge of subject matter. Handles moderately complex issues and problems and refers more complex issues to higher level staff.Primary Duties Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review. - Performs tasks associated with mail processing and distribution.
- Sorts and collates incoming mail for distribution and dispatches outgoing mail.
- Places mail in proper buckets/tubs for dissemination.
- Receives outgoing mail and applies correct postage.
- Maintains postage records and updates filing, inventory, mailing and database systems.Additional Responsibilities
- Perform x-ray scan using an x-ray machine to scan all mail and packages for security of customers if required by contract. If required at site, pull bags to be sent at the end of the day.
- Follow HAZMAT procedures for handling potentially hazardous mail.
- Process unidentifiable mail by opening and reading mail so appropriate distribution can be completed.
- Process machinable mail (folding, inserting, sealing, and opening) as needed.
- Perform other job related duties as assigned. Qualifications: Education, Experience, and Certification(s)
- High School Diploma, or General Educational Development (GED) required.
- Experience in operating various mailroom machines required.
- One-year experience in work related field preferred. Relative work experience is determined per contract. Hiring Manager will provided.
- Prior experience working in a mail center preferred
- Knowledge of US Postal regulations in the process of dealing with incoming, outgoing, certified, registered, insured, and express mail preferredKnowledge, Skills, and Abilities
- Ability to perform routine tasks on special class mail as well as routine and repetitive tasks for long periods with minimum supervision.
- Must be able to stand, reach, and walk for long periods of time.
- Ability to make minor decisions regarding mail issues/questions.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
- Ability to speak effectively before groups of customers or employees of organization.
- Good reading and writing skills.
- Ability to add and subtract two-digit numbers, multiply, and divide with 10's and 100's.
- Ability to perform these operations using units of American money and weight measurement, volume, and distance.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Basic ability to operate a computer using Microsoft Office software and accountable mail tracking system. Basic typing skills.Safety and Health ResponsibilitiesServiceSource is committed to providing and maintaining a safe, secure and healthy work environment for all employees, persons-served, volunteers and visitors. As part of this commitment, ServiceSource has developed safety, security and occupational health policies, practices, guides and standards. With this understanding, all employees are required to:
- Adhere to all local, state and federal safety and environmental codes, ordinances, standards and laws.
- Adhere to all corporate and local safety plans, policies, practices and standards.
- Be aware of and follow all safety rules of your work site.
- Report any unsafe conditions or accidents to your supervisor.
- Practice standard precautions (formerly universal precautions) always.
- Participate in mandatory or available safety training.Supervision Received The incumbent performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.Physical DemandsThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Hiring manager will determine physical demands that are necessary to perform duties as described for this position.Work EnvironmentWhile performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.What we offer in our Benefit Plan for Eligible Employees:Our goal is to hire and retain the best people; therefore, we provide benefits that we believe add value to you. Our comprehensive benefit program features:
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