Network Engineer - Columbia Maryland

Location: Columbia, Maryland
Posted On: 11/21/2024

Mastech is a growing company dedicated to innovation and teamwork. We are currently seeking a Network Engineer for our client in the Telecom domain. We value our professionals, providing comprehensive benefits, exciting challenges, and the opportunity for growth. This is a Contract position and the client is looking for someone to start immediately.



Duration: 12+ Months Contract

Location: Columbia, MD/Zip Code: 21045

Compensation: Depends on Experience



Role: Network Engineer



Role Description: The Network Engineer would need to have at least 5+ years of experience. This Engineer will provide services as the primary network engineer assigned to customer accounts in support of their network systems administration and management.



Responsibilities:



- Work closely with Service Managers and internal teams to ensure that all aspects of the customer's ongoing network support and administration are successful.

- Responsible for the creation and maintenance of network diagrams, custom network monitors, network RTS (Return to Service) documents, and network knowledge base articles as needed.

- Available for network escalations 24x7 on an on-call basis.

- He/She will conduct ongoing training for first line support personnel on their assigned customer's environment.

- Identifies and corrects recurring technical issues within their assigned customer(s) environments.



Qualified Candidates will possess the following:



- 3+ years of network experience with Cisco routers and switches.

- Good understanding and experience with routing and switching technologies.

- Good understanding and experience with routing protocols, specifically BGP, OSPF and EIGRP.

- Good understanding and experience with 802.1q, STP, RSTP, MSTP, VLAN, MPLS

- Good knowledge of firewall management, preferably with Cisco PIX/ASA firewalls.

- Good knowledge of load balancing technology preferably with Citrix NetScaler Load Balancers.

- Good understanding and experience with IPSEC VPN(s) tunnels.

- Expert TCP/IP packet analysis, using Wireshark or raw packet captures using tcpdump.

- Exceptional analytical and problem solving skills, with logical problem solving from Layer 1 through Layer 7 of the OSI model.

- Strong sense of urgency in support of all customers.

- Ability to understand business requirements for technical needs and utilize the business requirements information to prioritize work, develop solutions, and set urgency for others.

- Ability to follow policies and procedures that dictate minimum standards for ticket handling, such as customer communication status updates, timelines for escalation, management communication status updates, etc.

- Understanding of overall business functions and the impact of technical decisions on business results.

- Exceptional planning skills and ability to work within change control parameters.

- Demonstrated commitment to providing customer-focused quality service.

- Experience with high availability environments with 99.99% SLA.

- Ability to express complex situational information verbally and in written form.

- Excellent oral, written and interpersonal communications skills.

- Exceptional documentation skills are required.

- Ability to complete tasks with minimal supervision.

- Ability to work well under pressure.



Preferred Qualifications:



- Cisco and/or Citrix network certifications.

- Technical Lead experience or senior level escalations experience.

- Expert level knowledge of optical platforms and protocols.

- Experience supporting a Linux environment.

- Experience supporting an NFS storage environment.



Education: Bachelor?s Degree

Experience: Minimum 5+ years

Relocation: No, this position will not cover relocation expenses

Travel: No

Local Preferred: Yes



Recruiter Name: Dheeraj

Recruiter Phone: 877 884 8834 (Ext: 4014)



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