Enterprise Merchant Success Manager - Baltimore Maryland

Company: VirtualVocations
Location: Baltimore, Maryland
Posted On: 01/29/2025

A company is looking for a Merchant Success Manager, Enterprise.



Key Responsibilities

Accountable for revenue retention goals and managing account renewals
Develop and strengthen relationships with enterprise merchants to enhance customer adoption
Conduct quarterly business reviews and proactively address merchant needs


Required Qualifications

Several years of customer success or account management experience with B2B SaaS products
Experience in managing enterprise accounts and overseeing the renewal process
Proven track record of meeting or exceeding revenue goals
Ability to analyze data and create compelling value stories for customers
Familiarity with the customer journey and effective communication strategies More...

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