NOC Engineer I - Baltimore Maryland

Company: VirtualVocations
Location: Baltimore, Maryland
Posted On: 01/29/2025

A company is looking for a NOC Engineer I - Outage Management for the 2nd shift (3pm-12am).



Key Responsibilities

Lead teams to ensure availability of technical professionals for maintenance and outage response
Manage internal and third-party maintenance activities and lead responses to major network outages
Create reports on trouble tickets and maintenance activities for internal and external customers


Required Qualifications

5+ years of experience as a Technical Lead or Manager in a NOC environment for a telecommunications provider
High school diploma or equivalent required; Bachelor's degree preferred
Proficiency with Fiber Broadband and IP Network Technologies
In-depth understanding of PON/GPON/XGPON technologies and architecture
Experience developing and reporting KPIs for team productivity and employee development More...

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