Linux Support Specialist - Baltimore Maryland

Company: VirtualVocations
Location: Baltimore, Maryland
Posted On: 01/29/2025

A company is looking for a Linux Support Specialist to join their support team.



Key Responsibilities

Collaborate with the Linux Support Lead to develop and scale Linux support infrastructure
Engage with the Linux Community, providing development updates and technical support
Build guides and knowledge base articles on Linux distribution setup and troubleshooting


Required Qualifications

3+ years of experience in a technical support role
Ability to support Ubuntu and Fedora Linux distributions
Technical fluency in reading and analyzing Linux logs for error identification
Experience with filing external and internal bug reports
Ability to address customer queries with diplomacy in tickets and forums More...

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