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Client Implementation Specialist - Baltimore Maryland

Company: VirtualVocations
Location: Baltimore, Maryland
Posted On: 01/30/2025

A company is looking for a Client Implementation Specialist to train clients on SaaS products and guide them in designing and developing custom websites.



Key Responsibilities

Lead the onboarding process and manage client go-live projects
Serve as the main point of contact for clients, ensuring understanding of the software
Conduct training sessions and collaborate with design teams to create tailored website designs


Required Qualifications, Training, and Education

Bachelor's degree (or equivalent) in business, technology, or a related field
Experience in onboarding/implementation, client success, technical services, or customer support roles
Solid understanding of SaaS products and basic software principles
Ability to manage multiple projects and prioritize tasks effectively
Familiarity with public company requirements, including Sarbanes-Oxley (SOX), is a plus More...

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