Client Service Representative - Baltimore Maryland

Company: VirtualVocations
Location: Baltimore, Maryland
Posted On: 01/30/2025

A company is looking for a Client Service Representative to provide support to retirees through remote communication.



Key Responsibilities

Answer calls from retirees and respond to inquiries or refer them to the appropriate area
Perform administrative and data entry tasks, researching and resolving inquiries
Participate in training including classroom, online courses, and job shadowing


Required Qualifications

Experience in a client servicing environment, preferably with high call volumes
Proficiency in Microsoft Office and Excel
Ability to learn multiple computer applications
Stable internet connection and ability to work remotely
Must pass a security background check More...

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