Tax Payroll Expert - Baltimore Maryland

Company: VirtualVocations
Location: Baltimore, Maryland
Posted On: 01/30/2025

A company is looking for a Tax Payroll Expert - Customer Care.



Key Responsibilities

Assist customers with tax-related questions via phone and email, focusing on payroll tax profiles and state setups
Research payroll tax issues and collaborate with internal teams and tax agencies for accurate filings and payments
Identify discrepancies in payroll tax liabilities and recommend process improvements for efficiency


Required Qualifications

2+ years of experience in customer satisfaction and payroll service bureau roles
Knowledge of federal, state, and local payroll taxes
Ability to operate independently in a dynamic environment
Experience handling sensitive and confidential information
Proficient in Microsoft Excel and Google Suite More...

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