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Claims Specialist (Hybrid) 2025-1391 - Bethesda Maryland
Company: Managed Care Advisors Location: Bethesda, Maryland
Posted On: 02/02/2025
Position Title: Claims Specialist (Hybrid) 2025-1391 Location: Bethesda, Maryland, United States Job Category: Client Services Job Type: Full Time Description: Overview- Claims Specialist Are you focused on details, skilled in claims management, and committed to customer service? Would you like to work in a professional organization that values intelligence, integrity and initiative? Would you like to be appreciated for your technical expertise? As a Claims Specialist working on a Federal contract, you will be part of a collegial team that processes workers' compensation claims and communicates with all workers' compensation stakeholders, including the Agency. In this position, you are responsible for daily claims management of workers' compensation claims nationally. You are recognized as a general technical expert in the interpretation of complex or unusual policy coverages in area of expertise. Under general management direction, you work with broad authority on assignments requiring a degree of technical complexity and coordination. Responsibilities - Educating and assisting federal employees with claims under the Federal Employees' Compensation Act (FECA) regarding the claims process and status.
- Using the Employees' Compensation Operations and Management Portal (ECOMP) to monitor, review, and submit claims for workers' compensation benefits.
- Answering incoming telephone calls from federal employees and agency representatives.
- Facilitating the timely completion and submission of all required forms.
- Reviewing medical and administrative documentation for accuracy.
- Identifying and resolving claims documentation omissions or deficiencies.
- Answering questions with regard to the claims process.
- Calculate and verify Continuation of Pay and compensation amounts.
- Maintain high quality standards in accordance with our Quality Program
- Some evening or weekend coverage may be required.
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