Customer Service Scheduler - Baltimore Maryland

Company: VirtualVocations
Location: Baltimore, Maryland
Posted On: 02/03/2025

A company is looking for a Fully Remote Service Industry Scheduling Customer Service Rockstar.



Key Responsibilities

Oversee day-to-day office operations, including managing service appointments and correspondence
Coordinate and dispatch technicians for service calls, installations, and repairs
Ensure excellent customer service by addressing inquiries and resolving issues promptly


Required Qualifications

Experience in dispatching within plumbing, HVAC, or electrical services
Proficiency in Google Suite, Slack, and dispatching software such as ServiceTitan
Excellent time management skills with the ability to multitask and prioritize
High school diploma or equivalent required
Minimum of 1 year of relevant experience More...

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