California Licensed Customer Service Rep - Baltimore Maryland

Company: VirtualVocations
Location: Baltimore, Maryland
Posted On: 02/04/2025

A company is looking for a Customer Service Representative to provide exceptional service to business clients in the commercial insurance sector.



Key Responsibilities

Respond to inbound inquiries regarding commercial insurance policies, claims, and billing
Assist clients with understanding their policies and guide them through the claims process
Maintain accurate customer information and process payments and policy changes


Required Qualifications

Current California Property and Casualty license as an agent or broker
Experience using TAM - Applied Systems software program
Knowledge of property casualty insurance and claims processes
Experience in a call center customer service environment
Proficiency in Microsoft Excel and Word for data management More...

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