Military Affairs Contact Center Agent - Baltimore Maryland

Company: VirtualVocations
Location: Baltimore, Maryland
Posted On: 02/06/2025

A company is looking for a Military Affairs Contact Center Agent I.



Key Responsibilities

Counsel students on benefit eligibility and assist with the enrollment process
Conduct outbound calls to remind students of important deadlines and assist with financial documentation
Process financial documents and provide customer service support in a call center environment


Required Qualifications

Customer service experience required
Prior office experience required
Bachelor's degree preferred
Fluency in Spanish or American Sign Language is a plus
Must not be in default on any federal student loans or have a criminal conviction related to government funds More...

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